Alan, my friend in Oregon, called to tell me that it was cloudy and dark today. He said all he wanted to do was eat carbs and sleep. (Hmm. I feel like that too.)
Alan had something else on his mind. Alas, his hearing was damaged by jet fighter pilots flying exercises over the marina where he was helping a friend refurbish a boat. The jets roared overhead and blew out his already damaged ears.
His hearing aids were no longer helping him. Alan requested that when he asked me to repeat something, that I should not be offended. “Not a problem.”
The heart of Alan’s problem that caused him the most frustration was that he had created folders for over two-hundred documents and moved them into files. A lot of work went into this project. However, he found in his attempts to look into the files that he was getting an ominous message: Permission denied to access the documents. (Hmmm.) I keep listening). The process sounded straight forward.
I asked a few questions. He explained as he tried to open his folders…and so forth. Permission Denied. on his iPad. Over and over again. Whoops!
After some back and forth, I suggest he log into iCloud from his iPad to check to see if the documents were visible there. Okay long story shortened, there was a lot of fiddling around with me sending links for Alan to open on HOW TO 1. Get into iCloud; 2. Find where to look for answers to the problem; 3. look at documents-do see anything there…?
Meanwhile I am googling answers to the problem. After of bit of searching I couldn’t find any useful post newer than 2012. Neither was any info that I found vaguely related to his lack of permission to get to his two-hundred documents. There’s more back and forth between us and Alan is on turbo charge velocity, while I am begging him to let me think.
En Fin, Finally, after some vague stabs in the dark, Alan reveals that he has made all these files on his phone. (Silly me, I thought he had done all this on his iPad.) I had been directing him to do the searching on his iPad. HONK! Wrong way, buddy.
Me: Can you get to the documents on your iPhone?
Alan: Let me see. Yes.
Me: You can open them there?
Me: Close Pages and log out of your iPad.
Alan: Oh, I haven’t done that in a long time. Snicker.
Me: Close Pages and shut down your iPad. You have to do that regularly or it screws things up.
Alan: Close pages and turn off the iPad. I’ll wait 15 seconds.
Me: Wait longer.
BLAH BLAH BLAH
ME: Turn on your iPad. See if you can get to the documents.
Alan: Turns on iPad. Checks documents.
Me: Can you see them?
Alan: I can’t open them…wait. Yes! Oh, they didn’t cycle through because I didn’t log out of my iPad.
Me: When in Doubt; Log out.
Alan: something something something
Me: Put a note somewhere, When in doubt; Log out.
Alan: I worship at your feet!
Me: I don’t think you’d want to do that, if you could see my floor. It needs vacuuming.
Alan: I give you a kiss.
Me: When in doubt; Log out.
What are friends for, if not to help each other out in these times?
“Now for Something Completely Different!“
Comic Relief about life for the Humanitoids. A Contemplative Life
Without these tree where would we Humanitoids be?
Thanks for stopping by my kitchen.
Stay well wherever you may be.